Job role

Ha’me’ Restaurant, located in kwa’lilas Hotel, is seeking experienced food and beverage servers to join our team! The perfect candidate for this position has experience in a fine dining setting and has existing knowledge of wines and pairings.

Located in the traditional territories of the Kwakiutl people; “Kwa’lilas” translates to “a place to sleep”. Named by the Gwa’sala-Nakwaxda’xw elders in hopes that guests may find peaceful rest after a day of exploration on North Vancouver Island.

What We Offer
  • Accomodation Assistance
  • Company events and holiday parties
  • Wellness incentives including discounted gym memberships, weekly free smoothies, free fitness classes, and free counselling services.
  • Career development and growth opportunities
  • Discounted meals during your shift
Duties & Responsibilities
  • Maintains quality standards for the hotel food and beverage operations, including greeting patrons, making them feel welcome, and handling basic inquiries.
  • Provides customer service through the completion of routine duties and tasks such as taking, relaying, and serving food and/or beverage orders, providing product knowledge, handling cash, credit and debit card transactions in accordance with Hotel Policies
  • Checks on guest satisfaction and follows up on requests where possible and appropriate Stocks supplies and maintains inventory levels
  • Demonstrates a customer service attitude with internal / external contacts
  • Cleaning tables, counters and glass ware
  • Performing opening and closing duties as required
  • Other duties as required
Education and/or Work Experience
  • Industry-specific certifications such as FOODSAFE and Serving It Right
  • A minimum of 1 year experience as a server in a high end restaurant, with an understanding of wines and pairings
  • Professional attitude and appearance
  • Excellent communication, interpersonal, and customer service skills
  • Cash handling experience an asset
  • Ability to work a flexible schedule, including weekends and holidays
  • High attention to detail and ability to multi-task
  • Candidate must have demonstrated experience as a team player and ability to multi task
  • Secondary School (preferred)
  • Serving: 1 year (preferred)
  • Wine Service: 1 year (preferred)
Application question(s)
  • Are you currently located in Port Hardy? If not are you willing to relocate?