Job role
Ha’me’ Restaurant, located in kwa’lilas Hotel, is seeking experienced food and beverage servers to join our team! The perfect candidate for this position has experience in a fine dining setting and has existing knowledge of wines and pairings.
Located in the traditional territories of the Kwakiutl people; “Kwa’lilas” translates to “a place to sleep”. Named by the Gwa’sala-Nakwaxda’xw elders in hopes that guests may find peaceful rest after a day of exploration on North Vancouver Island.
***Please note this position cannot be done remotely and requires relocation to Port Hardy***
Benefits
- Accomodation Assistance
- Company events and holiday parties
- Wellness incentives including discounted gym memberships, weekly free smoothies, free fitness classes, and free counselling services.
- Bonus pay
- Tips
What We Offer
- Accomodation Assistance
- Company events and holiday parties
- Wellness incentives including discounted gym memberships, weekly free smoothies, free fitness classes, and free counselling services.
- Career development and growth opportunities
- Discounted meals during your shift
Duties & Responsibilities
- Maintains quality standards for the hotel food and beverage operations, including greeting patrons, making them feel welcome, and handling basic inquiries.
- Provides customer service through the completion of routine duties and tasks such as taking, relaying, and serving food and/or beverage orders, providing product knowledge, handling cash, credit and debit card transactions in accordance with Hotel Policies
- Checks on guest satisfaction and follows up on requests where possible and appropriate Stocks supplies and maintains inventory levels
- Demonstrates a customer service attitude with internal / external contacts
- Cleaning tables, counters and glass ware
- Performing opening and closing duties as required
- Other duties as required
Education and/or Work Experience
- Industry-specific certifications such as FOODSAFE and Serving It Right
- A minimum of 1 year experience as a server in a high end restaurant, with an understanding of wines and pairings
- Professional attitude and appearance
- Excellent communication, interpersonal, and customer service skills
- Cash handling experience an asset
- Ability to work a flexible schedule, including weekends and holidays
- High attention to detail and ability to multi-task
- Candidate must have demonstrated experience as a team player and ability to multi task
- Secondary School (preferred)
- Serving: 1 year (preferred)
- Wine Service: 1 year (preferred)
Application question(s)
- Are you currently located in Port Hardy? If not are you willing to relocate?