K’awat’si Economic Development is seeking a Director of Operations to join our team in Port Hardy, located on the northern tip of Vancouver Island, BC. Port Hardy serves as a gateway to natural beauty and cultural heritage. Nestled amidst breathtaking rainforests, rugged coastlines, and vibrant marine life, the town boasts a rich tapestry of community and history.
As the Director of Operations, you will manage and coordinate daily operations while driving business development for operational business lines. This role aligns closely with the CEO’s directives and organizational objectives. Your work will reflect a deep respect for First Nations cultural values, traditions, and community priorities, ensuring they are thoughtfully integrated into all aspects of the organization’s activities.
Please note: This position cannot be done remotely and requires relocation to Port Hardy, BC.
- Company events
- Company pension
- Dental care
- Discounted or free food
- Extended health care
- Paid time off
- Relocation assistance
- Tuition reimbursement
- Relocation Assistance:
- One month of accommodations at company expense for those relocating outside Northern Vancouver Island.
- Assistance in finding long-term housing.
- Enrollment in company benefits after three months of employment.
- Extensive wellness program, including:
- Free in-person counseling services.
- Discounted gym memberships.
- Company events and holiday parties.
- Career growth and development opportunities.
- Four weeks of vacation.
- Liaise with management to make decisions for operational activities and set strategic goals that promote organizational growth.
- Collaborate with management to make decisions for business development and set strategic goals for growth.
- Plan and monitor the day-to-day running of the business to ensure smooth progress.
- Supervise management from different companies and provide constructive feedback.
- Regularly evaluate the efficiency of business procedures according to organizational objectives and implement improvements.
- Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely task completion.
- Devise strategies to ensure the growth of programs enterprise-wide and implement process improvements to maximize output and minimize costs.
- Manage procurement processes and coordinate material and resource allocation.
- Oversee customer support processes and organize them to enhance customer satisfaction.
- Review financial information and adjust operational budgets to promote profitability.
- Revise and/or formulate policies and promote their implementation.
- Manage relationships and agreements with external partners and vendors.
- Evaluate overall performance by gathering, analyzing, and interpreting data and metrics.
- Ensure the company operates in compliance with established regulations.
- Engage with new clients.
- Examine and develop potential new business opportunities with managers.
- Develop business cases for optimization and growth.
- Perform all other duties as assigned by the manager.
- Bachelor’s Degree (preferred)
- Strong strategic planning and project management abilities.
- Exceptional interpersonal and communication skills, with a demonstrated ability to build trust and relationships with diverse stakeholders.
- Cultural sensitivity and a commitment to promoting reconciliation and understanding of Indigenous history and traditions.
