Seeking an enthusiastic person to join our hospitality team for Kwa’lilas Hotel located on Northern Vancouver Island in scenic Port Hardy, BC. This role is for a Food and Beverage Server for our restaurant, pub, and banquets. Employees can also cross-train in a variety of jobs to broaden their experience and skill set.
The ideal candidate for this position has experience serving in a high-volume restaurant and is an inherent people person. Food and Beverage staff will work in Nax’id Pub and assist with banquets/events in Kwa’lilas Hotel.
Located in the traditional territories of the Kwakiutl people; “Kwa’lilas” translates to “a place to sleep”. Named by the Gwa’sala-Nakwaxda’xw elders in hopes that guests may find peaceful rest after a day of exploration on North Vancouver Island.
What We Offer:
- Company events and holiday parties
- Wellness incentives include discounted gym memberships, and free counselling services.
- One month free accommodation.
- Career development and growth opportunities
- Discounted meals from Nax’id’ Pub
- Wellness program
- Company events
- Industry-specific certifications such as FOODSAFE and Serving It Right
- Previous experience in a fast-paced restaurant
- Professional attitude and appearance
- Excellent communication, interpersonal, and customer service skills
- Cash handling experience an asset
- Ability to work a flexible schedule, including weekends and holidays
- High attention to detail and ability to multitask
- Candidate must have demonstrated experience as a team player and the ability to multitask
- Wine knowledge considered a strong asset.
- Maintains quality standards for the hotel’s food and beverage operations, including greeting patrons, making them feel welcome, and handling basic inquiries.
- Provides customer service through the completion of routine duties and tasks such as taking, relaying, and serving food and/or beverage orders, providing product knowledge, handling cash, credit and debit card transactions in accordance with Hotel Policies
- Checks on guest satisfaction and follows up on requests where possible and appropriate Stocks supplies and maintains inventory levels
- Demonstrates a customer service attitude with internal/external contacts
- Cleaning tables, counters and glass ware
- Performing opening and closing duties as required
- Other duties as required
Are you comfortable relocating to Port Hardy, BC?
Experience:
- Serving: 1 year (preferred)
Licence/Certification:
- Serving it Right (preferred)
Work Location: On the road