Kwa’lilas Hotel is seeking experienced Front Desk Agents to join our team in Port Hardy! The Kwa’lilas Hotel is located in the traditional territories of the Kwakiutl people. Meaning “a place to sleep”, the “Kwa’lilas” hotel was named by the Gwa’sala-‘Nakwaxda’xw elders in hopes that guests may find peaceful rest after a day of exploration on North Vancouver Island.
The Front Desk Agent will be responsible for greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s accounts upon the completion of their stay.
The perfect candidate for this position must possess a positive and upbeat personality, with a desire to deliver outstanding customer service to our guests. The Front Desk Agent must have the ability to multitask, be detail oriented, and be able to problem solve in order to effectively deal with internal and external customers.
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