Nax’id’ Pub, located in Kwa’lilas Hotel, is looking for experienced Food and Beverage Servers, Bartenders, and Hosts to join our team in Port Hardy, B.C.! The ideal candidate for this position has experience serving in a high-volume restaurant and is an inherent people person. Food and Beverage staff will work in Nax’id Pub and assist with banquets/events in Kwa’lilas Hotel. Located in the traditional territories of the Kwakiutl people; “Kwa’lilas” translates to “a place to sleep”. Named by the Gwa’sala-Nakwaxda’xw elders in hopes that guests may find peaceful rest after a day of exploration on North Vancouver Island.
What We Offer:
Company events and holiday parties
Wellness incentives including discounted gym memberships, weekly free fitness classes, and free counselling services.
Career development and growth opportunities
Discounted meals from Nax’id’ Pub and Ha’me’ Restaurant
Essential Duties and Responsibilities:
Maintains quality standards for the hotel food and beverage operations, including greeting patrons, making them feel welcome, and handling basic inquiries.
Provides customer service through the completion of routine duties and tasks such as taking, relaying, and serving food and/or beverage orders, providing product knowledge, handling cash, credit and debit card transactions in accordance with Hotel Policies
Checks on guest satisfaction and follows up on requests where possible and appropriate Stocks supplies and maintains inventory levels
Demonstrates a customer service attitude with internal / external contacts
Cleaning tables, counters and glass ware
Performing opening and closing d
Education and/or Work Experience Requirements:
Industry-specific certifications such as FOODSAFE and Serving It Right
Previous experience in a fast paced restaurant
Professional attitude and appearance
Excellent communication, interpersonal, and customer service skills
Cash handling experience an asset
Ability to work a flexible schedule, including weekends and holidays
High attention to detail and ability to multi-task
Candidate must have demonstrated experience as a team player and ability to multi task